Privacy Policy
At SharkWeb IT & Digital Solutions, we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website or use our services.
Information We Collect
We collect various types of information, including but not limited to:
Personal Data: Name, email address, phone number, business details, and other information provided by you directly.
Technical Data: Information such as IP addresses, device information, and browsing behavior collected via cookies and similar technologies.
Sensitive Personal Data: Financial information, passwords, or other sensitive data, as defined under Section 43A of the IT Act, will only be collected with explicit consent.
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How We Collect Information
We collect your information through direct interactions (e.g., form submissions, emails) or automatically via cookies and analytics tools. We ensure that the collection of sensitive personal data is done in accordance with Section 72A of the IT Act, which requires us to protect confidentiality and obtain your consent for sharing sensitive data.
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Use of Your Information
We use your personal information for the following purposes:
Service Delivery: To provide our IT and digital solutions, such as website development, digital marketing, and software development.
Communication: To send you important updates and marketing communications, but only after obtaining your explicit consent as per Indian laws.
Compliance and Legal Obligations: To comply with any legal requirements under Indian laws and to protect our legal rights.
Security: To detect, prevent, and address technical issues and to maintain the integrity of our services.
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Consent
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By using our website or services, you provide consent to collect and use your data as described in this policy, in line with Section 72A of the IT Act and the principles outlined in the Personal Data Protection Bill (PDPB), 2019. For sensitive personal data, we will obtain explicit consent and provide you with information on how this data will be used.
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Data Security
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We adopt reasonable security practices as per Section 43A of the IT Act to protect your data from unauthorized access, loss, or disclosure. We use encryption, firewalls, and secure hosting environments to safeguard your personal information.
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Data Retention
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We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. You may request deletion of your data by contacting us, and we will comply in accordance with Indian laws.
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Sharing of Information
We do not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers: We may share your data with trusted third-party vendors who help us deliver our services (e.g., cloud hosting, analytics providers), ensuring they comply with Indian data protection laws.
Legal Requirements: We may disclose your information if required by law, in compliance with legal processes or requests from government authorities.
Business Transfers: In case of a merger or acquisition, your data may be transferred to the new entity, subject to the safeguards under Indian law.
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Your Rights
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As per the principles of the Personal Data Protection Bill (PDPB), 2019, and Indian law, you have the following rights:
Right to Access: You can request access to the personal information we hold about you.
Right to Correction: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You may request the deletion of your personal data in certain circumstances, such as when the purpose for which it was collected has been fulfilled.
Right to Opt-out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions or contacting us directly.
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Use of Cookies
We use cookies and similar technologies to enhance your experience on our website. These help us analyze usage patterns and improve our services. You can manage your cookie preferences via your browser settings.
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Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites, and we encourage you to review their privacy policies before providing any personal data.
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Changes to This Privacy Policy
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We may update this policy from time to time to reflect changes in legal requirements or our practices. All updates will be posted on this page, and we encourage you to review this Privacy Policy periodically.